Stream International Services Pvt Ltd. ( www.stream.com  )
 
 Technical Support Executive (Voice)
 
 Stream is hiring for at Nagpur on 21st and 22nd June for their Mumbai Office.
 
 Job Profile -
 Handling inbound calls.
 Solving customer queries by providing technical support.
 Managing and updating customer & client database
 
 Walk-In Date: 21, 22 Jun 2008 | 10 a.m. to 6 p.m.
 Venue: VETA, Fl no. 301, pl no 17, Prayag Enclave, W H Road, Shankar Nagar, Nagpur-10

 
 MarketTools Research Pvt Ltd ( www.markettools.com ) a pioneer and leader in market research is seeking energetic Customer Service Representatives/Technical Support Representatives for the highly popular online survey platform Zoomerang and zTelligence.
 
 We are conducting Walk in interview for experienced candidates for -
 Customer Service Representatives and Technical Support Representatives.
 
 Current Openings:
 
 Customer Service Representative- Zoomerang Sales:
 * 1-3 years of customer service/ sales experience, in particular direct experience helping external customers with Online Service Software.
 * Must be comfortable answering requests received by phone and our online support tool.
 * Excellent interpersonal and client interaction skills with strong attention to detail and accuracy.
 * Should be able to handle the calls in Queue and documentation in a professional manner.
 * Swift response to the email queries
 * Must possess good writing skills and calm/professional telephone presence.
 * Ability to multi-task, comfortable working in a fast paced environment and committed to meeting deadlines.
 * Flexible to work in shifts and stretch as and when we have business requirement.
 
 Customer Service Representative- Zoomerang Support:
 * 1 to 3 years of customer service experience helping external customers troubleshoot online software issues.
 * 1 to 3 years experience supporting US customers over the phone.
 * Should be able to handle the calls in Queue and documentation in a professional manner.
 * ‘Swift response to the email queries.
 * Flawless English skills- written, spoken and listening comprehension
 * Excellent interpersonal and client interaction skills with strong attention to detail and accuracy.
 * Should be able to take complete ownership in handling calls in queue and email queries.
 * Flexible to work in shifts and stretch as and when we have business requirement.
 
 Customer Service Representative- Zoom Panel:
 * 1-3 years of Technical Support experience
 * Outstanding problem-solving aptitude and troubleshooting skills
 * Strong client service, communication, and organization skills
 * 1 + years experience in software technical support
 * Knowledge of HTML added advantage
 * Proven success with internal and external client facing roles
 * Background or knowledge of marketing research practices a plus
 * Must be comfortable answering requests received by our online support tool
 * Excellent interpersonal and client interaction skills with strong attention to detail and accuracy
 * Must possess excellent English writing skills
 * Calm/professional presence.
 * Ability to multi-task, comfortable working in a fast paced environment and committed to meeting deadlines
 * Flexible to work in shifts
 
 Walk-In Date:
 18th June 2008 (Wednesday) 4pm to 8pm
 19th June 2008 (Thursday) 4pm to 8pm
 20th June 2008 (Friday) 4pm to 8pm
 21st June 2008 (Saturday) 11 am 5 pm
 Venue: Market Tools, Cyber Pearl, phase I,
 First Floor, Hitec City, Hyderabad - 500081
 

 
 HCL TECHNOLOGIES ( www.hcltech.com )
 
 Technical Support - HCL
 
 REQUIREMENTS
 ANY GRADUATE (EVEN FRESHERS)
 EXPERIENCE: 0-2 YRS
 FLEXIBLE TO WORK IN ANY SHIFT
 READY TO RELOCATE TO CHENNAI
 
 Walk-In Date: 18 Jun 2008 | 10am to 4pm
 Venue: MAHINDRA ENGINEERING COLLEGE,
 MALLASAMUDRAM(WEST), MAHENDHIRAPURI, TIRUCHENGODU TALUK
 VADUGAPALAYAM, NAMAKKAL DIST, SALEM

Lionbridge Technologies Inc. ( www.lionbridge.com )

Only male candidates with below mentioned criteria’s are eligible.

Qualifications Preferred:
Only B.C.M, B.C.A or B.sc Graduates with (Maths / Physics / Chemistry / Computer Science / Information Technology / Stastics / Electronics) as their major are eligible.
Pls Note ( Educational Qualification other than this will not be processed )

Prerequisite Skills:
Responsible for the odd hours functional support of a M&O Team
Strong written communication, listening, perseverance and time management skills.
Team player and should have willingness to learn
Good command over spoken english to communicate with internal and external colleagues and clients.
Basic knowledge of computers,spontaneity, Highdrive, Confident and Assertive
Customer sensitive and positive attitude and a quick learner,
High on integrity and commitment

Walk-In Date: 16 Jun 2008 | 10:30 AM to 4 PM
Venue: Lionbridge Technologies Pvt. Ltd., Ascendas - International Tech Park,
‘Crest’ 7th Floor, Unit Nos. 1 & 2, Taramani Road, Chennai 600 113.

Walk-In with your updated CV and a recent photograph