Citigroup Global Services ( www.citigroupglobalservices.com ) (formerly E-serve International) is the Global Processing Center for Citigroup entities across the globe. Driven by state-of-the-art infrastructure, a quality and control environment, a solid workforce, we strive to bring the best IT-enabled solutions to our clients.
US Voice Support
Job Description:
* Should have excellent communication skills
* Involves handling inbound Calls and resolving customer queries. Involves updating customers on latest information on a product or service.
* Should be comfortable work in all Shifts.
* Patient and should have ability to handle any kind of customer queries.
* Job primarily involves interacting with US/UK Customers (Night Shift)
Education Qualification:
Minimum of 12 years of completed education. Any Graduate /Persuing Graduation / Diploma.
Candidates with relevant experience in a voice based International or domestic Call centre will be at an advantage.
Involves working in Evening/Night shifts.
Ability to multi-task and comfortable working on computers
General awareness and fundamental mathematical abilities
NOTE: Position open only for candidates willing to work in Chennai.
Company will provide pick up OR drop facility (depending on shift timings) for employees working in night
Experience: 0 - 4 Years
Walk-In Date: 12-16 May 2008 | 4pm to 8:30pm
Venue: No: 769, Spencers plaza, III Phase,
9th Floor, Anna salai, Chennai - 2
Freshers can also walk-in directly for interview